Accessibility

Last updated: June 6, 2026

Our Commitment to Accessibility

Naked Cakes is committed to making this website accessible and usable for as many visitors as reasonably possible, including individuals with disabilities. We want visitors to be able to browse products, review cake details, access delivery information, use order support tools, and complete purchases with confidence.

We strive to improve the accessibility and usability of this website on an ongoing basis.

Accessibility Standards

Our goal is to align this website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

Accessibility considerations are incorporated into our website content, design, development, and review practices. As technology, standards, and website features change, we work to identify and address potential accessibility barriers where feasible.

Ongoing Efforts

Accessibility is an ongoing process. We review this website and make updates intended to improve usability, including:

  • Improving keyboard navigation and screen reader compatibility where reasonably possible
  • Using readable text, clear headings, and sufficient color contrast where feasible
  • Providing descriptive text for important images and product information where appropriate
  • Reviewing new content, product pages, and website features with accessibility in mind
  • Supporting common assistive technologies used by website visitors where reasonably possible

Because this website is dynamic and may include third-party tools, Shopify apps, payment features, order tracking tools, support widgets, and other integrations, some content or functionality may not yet be fully accessible.

Third-Party Content and Tools

Some features or content on this website may be provided by third parties, including payment processors, Shopify applications, order tracking tools, support widgets, delivery-related integrations, embedded content, or other service providers.

While we encourage accessibility best practices from third-party providers, we do not control all third-party content, platforms, or tools and cannot guarantee that every third-party feature will be fully accessible at all times.

Assistance and Feedback

If you experience difficulty accessing any part of this website, or if you need assistance placing an order, selecting a cake, reviewing delivery information, tracking an order, or finding information, we encourage you to contact our support team through the support options provided on this website.

We welcome accessibility-related feedback and will make reasonable efforts to review and address accessibility concerns where feasible.

Contact Us

If you have questions about accessibility or need support using this website, please contact our customer service team through the support widget, order support tools, phone number, or contact methods listed on this website.

When reaching out, please include the following information where possible:

  • The webpage, product page, tool, or feature you were trying to access
  • A brief description of the issue you encountered
  • The assistive technology, browser, or device you were using, if applicable
  • Any order information needed to help us assist you, if the issue relates to an existing order

Alternative Assistance

If you are unable to use a website feature, order tracking tool, support widget, or checkout-related function, our support team will make reasonable efforts to assist you through an available alternative support method listed on this website.

Continuous Improvement

Naked Cakes is committed to continually improving the accessibility of this website. Accessibility is an ongoing responsibility and an important part of providing a usable experience for visitors reviewing cakes, placing orders, accessing delivery information, and seeking order support.